How to choose a decorator

Look at their work

Decorators do not have to be registered, so ask for photos of recent jobs and for references. The Painting and Decorating Association (PDA) is the main trade body.

Questions to ask

Ask what preparation is included, such as filling, sanding and priming, and how many coats they will apply. Ask who buys the paint, and which brand and finish.

Paint in older homes can contain lead. Dry sanding or burning it off releases harmful dust. In an older home, ask how they will deal with old paint safely.

Get quotes in writing

Ask two or three firms to quote for the same job, in writing. A quote is a fixed price. An estimate is only a best guess, and the final bill can be higher.

The quote should say what is included: materials, waste removal, making good, and any access equipment.

Check insurance and pay in stages

Ask to see their public liability insurance. Agree staged payments tied to finished work. A deposit for materials is normal on bigger jobs, but avoid paying the full price before the work starts.

Your rights

Under the Consumer Rights Act 2015, a trader must do the work with reasonable care and skill, in a reasonable time, and for a reasonable price if no price was agreed.

If you agree the job in your own home, you usually have 14 days to cancel under the Consumer Contracts Regulations 2013. If you ask for work to start sooner, you may have to pay for work already done.

For free advice on a problem with a trader, contact the Citizens Advice consumer helpline. In Northern Ireland, contact Consumerline.

Find a decorator near you